At Urbanfab, we know that whether you call it a bike shelter, bike shed, cycle shelter, or cycle shed, you’re getting a top-notch place for your trusty two-wheeler. And we deliver these marvels of bike protection with as much care as possible. Here’s how we make sure your bike’s new home arrives in style (and with a smile).
Every order we receive—whether through email or our website—is handled with personal care by real people, not just an automated system. From the moment your request reaches us, a dedicated team member steps in to ensure that everything is processed with attention to detail. We believe in creating a service experience that feels personal, ensuring that your needs are understood and met with professionalism. Whether you have questions, special requirements, or just need an update, we are here to assist every step of the way. Your order isn’t just another transaction to us; it’s an opportunity to provide the quality service you deserve.
Your order is not just picked off a shelf; it’s carefully selected, thoroughly checked, and personally scheduled by our dedicated team, right down to the last frame, panel and fixing bolt. We take pride in ensuring that each product meets our high standards of quality before it reaches you. Once your order is confirmed, it goes through a meticulous process where our team double-checks everything to ensure accuracy. From there, we work with you to schedule a convenient time for delivery, making sure that every detail is aligned with your expectations. It’s all part of our commitment to providing a service that feels personal and attentive, with real people overseeing every step.
When it’s time for your delivery, rest assured that your products are in good hands. At Urbanfab.com, we mostly use our own transport to ensure your items are handled with care from start to finish. Before loading, every product is personally checked by our team to guarantee it meets our strict quality standards. Our dedicated delivery staff then carefully load the van, ensuring everything is secure and ready for transit. This personal attention to detail at every stage ensures your shelter arrives in perfect condition, right on schedule.
Your delivery is more than just a drop-off—it’s a part of our commitment to providing a seamless experience. When we deliver to your site, our own trusted drivers ensure that your shelter arrives safely and on time. Every product is handled with care, and our team is always on hand to help ensure the delivery is smooth and stress-free. From our warehouse to your door, we take pride in personally overseeing every step, ensuring you receive your order in perfect condition, ready for installation.